Intercom automations

5 ready-to-run Intercom automations. Nora connects to your Intercom account and runs each of these on your schedule — no scripts to maintain, no integration work.

These cover support. Every automation on this page is included in every plan, and anything that isn't here Nora builds on request.

All Intercom automations

Smart Support Ticket Routing — Nora auto-assigns Intercom conversations to the right support agent or team
Auto-Suggest Canned Responses — Nora suggests pre-written replies based on the customer's question
Auto-Send Satisfaction Surveys — After resolving a chat, Nora sends a quick 1-question satisfaction survey
Escalate Urgent Issues Immediately — Nora flags angry customers and urgent issues, alerts your manager instantly
Send Onboarding Messages to New Users — Nora sends automated onboarding messages to new Intercom users

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